Small Business and Business Software

Small Business Phone System With Music On Hold

Small Business Phone System With Music On Hold – Now you have a second choice when it comes to a small office/home office (SOHO) phone system that works easily with messages on hold or music on hold. The CM18445 VTech Small Business Phone System is a fully functional 4-line phone system with all the features you need to handle your office phone calls.

What’s impressive about this model is how easy it is to install a custom message or music on hold. You can transfer and save your custom message on hold to VTech’s internal message on hold function. It allows you to real-time transfer up to 3 minutes of hold or music on hold, same as the AT&T Syn-j phone. But what is better especially in VTech vs. The AT&T is that the message on hold, once loaded on the base unit, plays in a random loop instead of starting from the beginning each time the hold button is pressed. This may seem like a small detail until you live with it and realize that 80% of your callers will only hear the first 30 seconds of your message on hold because it starts from the beginning every time your callers place hold. So get an advantage for Vtech Small Business Phone System over AT&T Syn-j phones.

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Small Business Phone System With Music On Hold

Small Business Phone System With Music On Hold

Another benefit of the Vtech Small Business Phone System that I discovered while installing one for a customer who previously had the AT&T Syn-j system is that if you receive a phone call during the message waiting process, it will not hang up. raise. With the AT&T Syn-j I actually had to disconnect the phone lines to prevent it from disconnecting the upload. Vtech does not have this problem. So, another small advantage over AT&T Syn-j.

Install Music On Hold On At&t Sb67138 Syn J Phone System On Vimeo

It’s good to see that manufacturers like Vtech and AT&T are finally developing phone hardware that allows for a simple and efficient way to use messages and music on hold.

Below is a short video showing how to record your message or music on hold in the VTech’s internal memory. The advantage of doing it this way is that you don’t need an external playback unit for a continuous loop. If your message is on hold for more than three minutes for the internal recording, an external message playback unit such as the PH USB40. Simply connect the output of the PH USB40 to the audio input of the Vtech CM18445 and be sure to select “Aux in device” from MOH. Source on the phone.

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Note:  We have noticed that customers ordering the Vtech 18445 base unit with wireless extension from Amazon are ordering the wrong wireless model. The correct model that connects wirelessly to the base unit is the CM 18045, here is a link. Not the UP407.

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