Mobile Device Management For Small Business – Editors independently select and review products. If you make purchases through affiliate links, we may receive a commission to help support our testing.
SOTI MobiControl Best MDM with remote management Go to information available on SOTI Check price (opens in new window) VMware AirWatch Best for VMware customers Go to information ManageEngine Mobile Device Manager Plus Best for a large portfolio of devices Go to information available on ManageEngine Check price (opens in new window) IBM MaaS360 Best for Reporting Go to information available at IBM Check Price (Opens in new window) Citrix XenMobile Best for Microsoft Integration Go to information available at Citrix Check Price (Opens in new window) Microsoft Intune Best for Microsoft customers. Go to information available on Microsoft Azure Check price (opens in new window) AppTec360 Enterprise Mobility Management Best for low-cost solution for small business Go to information available on AppTec360 Check price (opens in new window) Baramundi Management Suite Best for low-cost basic functions Go to details. Available Baramundi Management Suite Check price (opens in new window)
Mobile Device Management For Small Business
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The number of devices the average worker uses during the workday has increased over the years. Especially in bring-your-own-device (BYOD) environments, one employee may have a desktop computer at the office, a laptop at home, and more than one smartphone or tablet. Any or all of them may be used for work, meaning they may contain sensitive business data. How can IT administrators hope to keep track of such a complex amount of hardware?
The answer is mobile device management (MDM) software. These tools allow administrators to remotely provision, monitor, manage, maintain, secure, and clean devices, and they typically run on a variety of platforms and form factors.
We’ve tested the most popular tools on the market to bring you a list of the best MDM software. Read on for our top picks, followed by what to consider when choosing the right MDM software for your workforce.
No other MDM solution we’ve tested offers as sophisticated remote device management as SOTI. Administrators can view and control user devices from the management console, which also provides full two-way file transfer. You can even run macros to automate administrative tasks on phones, for example.
Miradore Mdm Software
If you need complete control over your employees’ devices, look no further than SOTI MobiControl. You will be able to view and hold the registered device as if you were holding it in your hand. It’s also a good choice if you’re in a BYOD environment with a very heterogeneous set of devices (it even supports Windows 10 Mobile).
AirWatch was a popular MDM choice even before VMware acquired it in 2014. VMware has since used it in its Workspace ONE endpoint management solution, which gives administrators unified control over all devices in an organization. This applies to phones, tablets, laptops and desktops.
VMware provides a 360-degree view of all devices in your organization, regardless of their form factors. This will certainly be attractive to enterprises, but it may be too much for smaller companies with fewer employees, especially if they are not yet a VMware store.
ManageEngine is a subsidiary of Zoho, a company with a broad portfolio of business software across multiple categories. This means it has a similar scheme to Zoho’s other products, including offering a full free tier for 25 devices. Overall, it provides a good balance of features and price for small and large businesses.
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Companies expecting rapid or sustained growth should consider ManageEngine. Even if you’re starting small, you can be sure that ManageEngine will scale with you even to enterprise size at competitive prices.
IBM has rich financial and software resources, meaning MaaS360 uses technologies such as Big Blue’s sophisticated artificial intelligence (AI) Watson to provide security and reporting functions. In addition, the MaaS360 management console is surprisingly user-friendly for an enterprise solution.
Let’s face it: enterprise-sized companies will be most comfortable doing business with IBM. Keeping up with Big Blue can get expensive fast. However, MaaS360 has a lot to offer small businesses, especially if they are interested in enterprise-wide usage and security reporting based on machine learning data.
Citrix is a respected provider of Windows remote access solutions and brings that expertise to the MDM market. Its partnership with Microsoft means you’ll be able to manage your devices with familiar tools. XenMobile also stands out in that each user can have up to 10 managed devices for one price, making it one of the best solutions we tested.
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In most organizations, the average person has no more than three devices that need to be managed. However, if your employees are more heavily armed, you should consider Citrix. In particular, Microsoft Stores can benefit from Citrix’s deep experience in device management and its strong connections in Redmond.
While Microsoft’s MDM solutions aren’t as mature as vendors like Citrix and VMware AirWatch, it’s clear why Redmond’s offering deserves attention. No vendor can match Microsoft’s deep institutional knowledge of how Windows-centric environments work. Windows 10 Mobile is completely gone, so Microsoft has committed to supporting Android and iOS devices.
If you’re a Windows fan, you’re probably already looking for device management tools from Microsoft. Small businesses will appreciate Intune’s integration with cloud-based Azure Active Directory. However, you can opt out of Intune pricing if you don’t already have a Microsoft 365 business plan.
Although AppTec360 is a niche player with a small installed base, its offering provides most of the features you’d expect from an MDM solution (with the exception of remote device management, which is available as an add-on). It’s available as a downloadable virtual machine, but its cloud version offers the lowest price of all the solutions we tested.
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Small businesses with limited budgets can find good value in AppTec360. Although its user interface is not very attractive, it gets the job done, especially if the alternative is to work in a BYOD environment without management or security controls. On the other hand, organizations with a growing workforce are likely to benefit from a more robust solution.
Baramundi works a little differently than most of the MDM solutions we’ve tested because it’s all about the job. It’s also on the low end when it comes to pricing, with the caveat that it needs to connect to an external relational database to store data. Apart from Android and iOS devices, it can also manage macOS and Windows.
A job-based approach can be useful for companies with a large fleet of devices that need to perform the same actions on all devices. On the other hand, if your most common use case is protecting a single device or helping a panicked user, you should look elsewhere. Also, if you plan to use MDM frequently, you may be more satisfied with the user interfaces of some other products.
If you want to know exactly what MDM or Enterprise Mobility Management (EMM) is. as it is often called, it has changed a lot since our last build update. The biggest challenge in this update was drawing the line between MDM and other features, including application management and delivery, advanced endpoint threat management, and document protection. The vendors offered have many additional features beyond basic MDM. Desktop management is another area where traditional mobile management platforms are moving forward.
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It goes without saying that a lost corporate mobile device is a serious threat. It must be possible to locate, lock and possibly delete lost devices. Automating this process is even better. Many of the products reviewed here provide a geofencing option that generates alerts and takes action when a device crosses a certain boundary. This works great for a company with a local workforce where devices should never be more than a certain number of miles away from the home office. This feature can be customized for employees who travel and in many cases is time limited.
Policy-based security is pretty standard for all the products in this review. Setting devices to use a personal identification number (PIN) to lock the device is just one of many policies that can be made mandatory. Other policies to limit activity or block certain apps are also common. As you transition from corporate devices to a bring-your-own-device (BYOD) scenario, the lines become somewhat blurred. The ability to limit the collection of sensitive data with BYOD helps keep employees happy by allowing them to use their devices for business work.
Enrolling multiple devices may seem trivial, but without an automated process, it can prove to be a big advantage. One method is to connect to an on-premises AD domain to process users. Most of these products also offer a way to import users and devices from a single file to simplify enrollment when users or devices are not